Health & Safety

The safety and security of our attendees, staff, and volunteers is our priority. We work closely with the venue, local and national authorities to identify risks, assess them and develop security plans for our events.

If you have accessibility needs or require assistance during the event, please contact us in advance at info@dinocon.co.uk or speak to a member of staff on-site at the DinoCon Merch Table (outside of the Vendor Hall).

General requirements:

Every DinoCon attendee must be aware of the following requirements at our events (Please see a full list of Rules HERE):

  • You must always carry a recognised form of photo ID.

  • Children must not be left unattended at any time.

  • You must comply with all event policies, signage, and instructions from event staff. 

  • You must monitor your health and don’t come to the event if you are unwell.

  • You must be respectful of other attendees, staff, and vendors. 

    • Violence, harassment, or abuse of any kind will not be tolerated and will result in immediate expulsion of the event without a refund.  

  • You must adhere to the University of Exeter’s smoking policy. No smoking is permitted inside any building, by the entrance to any building, or in the courtyard area.

  • You must be respectful to the university campus by disposing of litter in appropriate bins and not intentionally damaging any university property.

Ticket Verification:

Upon registering at our event, you will be provided with a convention lanyard. You must display your convention lanyard at all times to denote that you hold a valid ticket. This is vital for monitoring the capacity of our event and for your safety. Please note that:

  • Security staff will approach attendees who are not displaying their convention lanyard and failure to provide proof of a valid ticket purchase will result in removal from the event.

  • Future events will have visually distinct lanyards.

Security:

DinoCon UK Ltd takes the safety and security of attendees and staff at its events very seriously, as does our host institution, the University of Exeter. The campus is patrolled by 24-hour security, monitored by CCTV, and additional security will be present on the day. You can expect:

Security safeguarding measures to be in place, including:

  • Valid ticket verification.

  • Physical screening/bag checks.

  • Monitoring and recording via CCTV. 

  • Uniformed and plain-clothed security patrols.

  • Crowd management/stewards, signage and barriers, as necessary.

If you have any questions or concerns, please reach out to us at info@dinocon.co.uk.

Prohibited Items:

You must not bring with you:

  • Anything that violates UK Law.

  • Weapons and ammunition of any kind, excluding harmless imitation weapons that are visibly fake. 

  • Explosives of any kind (e.g. fireworks, party poppers, etc.).

  • Illegal drugs or non-prescription non-over-the-counter drugs.

  • Items that are dangerous to view/handle or could cause damage to the venue (e.g. non-sealed liquids that could cause staining).

  • Anything of a sexual nature, including artwork and/or items intended for sexual purposes (e.g. pornography, pin-ups, sex toys, dakimakuras, etc.).

  • Anything that is discriminatory, derogatory, or intended to harass an individual or a group of people.

In the event of an Emergency:

  • In the event of an emergency, follow the standard code of conduct:

    • Raise the alarm immediately with a member of DinoCon staff/volunteers. If you discover a fire, immediately raise the alarm by activating the nearest glass fire alarm.

    • Calmly evacuate through the nearest emergency exit.

    • Head to the nearest assembly point and await further instructions from Event Exeter.

    • Listen to and follow all instructions provided by University of Exeter, DinoCon Staff, and emergency services.

  • Your safety comes first — do not intervene directly in confrontations or unsafe situations.

  • If you find or lose an item (or a child), please go directly to the Merch Table at the main entrance and inform a member of DinoCon staff/volunteers or University of Exeter staff.

Emergency Contacts:

  • University Emergency Security: +44 (0)1392 722222 or dial 999 if there is immediate danger to life or serious injury.

  • University non-Emergency Security: +44 (0) 1392 723999

  • An ambulance is on standby with first responders located near Car Park C.

  • You can approach the Merch Table at any time for assistance with any matter.

  • You can approach any DinoCon volunteer or member of staff, as well as any University of Exeter security at any time for assistance with any matter.

Evacuation Assembly Points:

  • RAM Bar: RAM Quod Assembly Point (near seating area outside RAM bar).

  • Terrace: RAM Quod Assembly Point (near seating area outside RAM bar).

  • The Loft: RAM Quod Assembly Point (near seating area outside RAM bar).

  • Vendor Hall: RAM Quod Assembly Point (near seating area outside RAM bar) or Piazza Assembly Point.

  • Great Hall: Piazza Assembly Point.

  • Green Room: Piazza Assembly Point.

  • Workshop Rooms: Northcott Theatre Grassed Assembly Point (grassed area outside of the Northcott Theatre).

  • Quiet and Changing Rooms: Northcott Theatre Grassed Assembly Point (grassed area outside of the Northcott Theatre).

  • Newman Blue: Northcott Theatre Grassed Assembly Point (grassed area outside of the Northcott Theatre).